Task Manager is an integrated part of Xclaims! that allows a user to create tasks. These tasks will assist the user in creating a product workflow in Xclaims! thus ensuring follow-up on important transactions. Task Manager allows you to create tasks to follow-up on rejected or invalid claims, Timely Filing, denied claims, invalid eligibility requests, denied ERA transactions and open support issues.
Features
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Allows user to create tasks for all modules: Claim Manager, Eligibility Manager and Support Manager.
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Standard with Xclaims! installation and the starting app for a user.
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Tasks are dynamic and totals are updated as transactions are worked and new items are received.
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Users can create tasks to view transactions by their status, aging date, dollar amount, provider and other additional selection criteria.
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Task types are tied to the corresponding window in Xclaims! allowing the user to have full functionality from the Task Manager screen.
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Administrators can view tasks at the entity level or enterprise-wide.